Fraud Education

Mon-Fri (8am-5pm)
Or By Appointment

Contact Us
925.408.9797
As a homebuyer or homeowner, here are some of the items we feel our Bay Mountain Mortgage clients should be aware of:
Trigger Leads

This is less about fraud and simply more about awareness.  It’s unfortunate, but when you apply for a home loan, the lender pulls your credit report from the three major credit bureaus (Equifax, Experian, or TransUnion).  This action triggers a “hard inquiry” signaling to the bureaus that you are in the market for a mortgage.  The credit bureaus then sell this information to other lenders as a “trigger lead” often within 24 hours of your application.  This is a practice that is legal and allowed under the Fair Credit Reporting Act (FCRA).  This immediately sets you up for targeting by other lenders. Some borrowers report receiving dozens of calls, texts, and emails in a single day offering what may appear to be lower rates without any knowledge of your full credit package in order to secure your business.  These calls often involve very aggressive sales tactics, can be invasive, irritating and often produce highly misleading sales calls.

The good news is that you can stop these by signing up for opt-out by going to OptOutPrescreen.com or call 1-888-5-OPTOUT.  This is the official website for consumers to opt-out of “pre-approved” offers of credit.  You can op-out for five years electronically, or permanently by mailing a form.

You can also register your phone number with the National Do Not Call Registry to reduce unwanted marketing calls.

And in the State of California, there is a new law called California’s DELETE Act which required the state to create a single portal for data brokers deletion requests, known as DROP (Delete Request and Opt-Out Platform).  This allows California residents to send a single request to over 500 registered data brokers to delete their personal information and data brokers must comply with the deletion requests starting August 1, 2026.

While none of this stops illegal scammers, it will stop the legitimate sources of this type of aggressive marketing and may reduce the chances of illegal activity.

Wire Fraud and Email Hijacking

Criminals hack agent’s or escrow officers’ emails to send fake wire transfer instructions.  Always call your broker or escrow officer directly at a known number (not a number in an email) and verify bank details before sending money.

Deed and Title Fraud
Forgers create fake documents to transfer property ownership, often targeting vacant or vacation homes.  It’s a good practice to verify public records at the county recorder in the county where your property is located on a regular basis.
Fake Mortgage and Loan Offers
Be wary of lenders promising instant approval, no credit checks, or, too-good-to-be-true interest rates, often designed to steal personal information or upfront processing fees.
Phantom Property Listings
Scammers list homes they don’t own (often vacant rentals) for sale, demanding a deposit or “application fee” via gift cards or peer-to-peer apps, then disappear.  Never pay fees upfront as this would never happen in a legitimate real estate transaction.
Fake Official Mail/Bills
Immediately after closing, you may receive “official looking” letters asking for payment for a “deed fee” or “home warranty” that you do not actually owe.
Best Practices and Protection
  • Never trust, always verify: Call your agent, lender, or escrow officer on a trusted, known phone number to verify any request for changes to bank accounts, email addresses, or payment amounts.
  • Use caution with wire transfers: Call your escrow officer on a trusted, known phone number to verify wire instruction for account and routing numbers.
  • Do not use public Wi-Fi: Send sensitive personal or financial documents only over secure connections.
  • Verify lender credentials: Check that your lender is licensed using the NMLS Consumer Access website (NMLSConsumerAccess.org)
  • Report fraud: If targeted, contact your bank, local police, and file a report with the Federal Trade Commission (FTC).

Let's Get Started

Contact Us
925.408.9797

Mon-Fri (8am-5pm)
Or By Appointment

Steven J. Lang
NMLS 307978
Mortgage Professional
925.408.9797
Fax 877.702.1003

Bay Mountain Mortgage
610 Caine Rd
Alta CA 95701
Broker CA DRE 01227690
CADRE Corp 01989793
NMLS Corp 1446385

Contact Us

Skip to content